Shipping Policy

Normally, orders after payment will be ready for shipment within 48 business hours. When there is a holiday or weekend, there may be a slight delay.

 

CHANGE /CANCEL YOUR ORDER

We cannot change or cancel the order once it is in transit. If you would like to change or cancel your order, please contact us within 24 hours of placing your order at support@colorsprinter.com

Shipping Time

  • Usually it takes 7 to 14 business days to arrive.
  • Our default shipment method is air shipment by DHL Express or Fedex Express.
  • If you purchase ink, powder and other consumables together with the machine, the machine will be transported separately from the liquid and powder according to the transportation policy, so the delivery time is not exactly the same.

Shipping Fee

  • FREE Shipping on all items for most countries.
  • Some remote countries and regions such as Africa and Latin America need to make up part of the freight. The specific standard is subject to the shipping fee displayed at checkout.

Tax

  • Import tax and VAT are not included in the price. If wanna ship from local warehouse directly, please contact with our After-service Team. Thanks!
  • We’ll prepare the documents to assist on the custom clearance. More questions, please contact our sales.

Package

  • Pre assembled: your printer's stand, print heads, and ink system are all assembled here by our technicians and then repackaged for freight shipment.
  • The machine is first packaged with transparent plastic film. Then put it into a wooden box and fill the gap with foam to better protect the machine. 

Please Note:

  • You only need to choose whether it is express or standard shipping and colorsprinterwill choose the most suitable shipping method.
  • If you have any requests for a specific shipping method, please leave a note in your order.

Once the package is shipped, colorsprinter will update the tracking number on the website and you will receive an email directly with the tracking number. You can track the status of your package via Tracking Order.

We will contact you if there is an accident before delivery.

colorsprinter reserves the right of final interpretation for the content here in above. 

In case of any problems, please don't hesitate to contact us:

support@colorsprinter.com